Shipping & returns

Shipping

Domestic Orders are shipped via United Parcel Service (UPS), and we offer free ground shipping which is expected to arrive between 2-5 business days. We also offer expedited shipping, the cost of which is available at check out.

All orders shipped to New York are subject to state sales tax.

Deliveries to Alaska, Hawaii, Puerto Rico, and some rural destinations may take up to 7 business days from the time of dispatch, depending on UPS. Please note that we do not provide refunds due to a delay in delivery.

UPS may require your signature for delivery, in its sole discretion, usually for high value orders. UPS does not deliver to P.O. Boxes or APO/FPO addresses.

UPS operates between 9:00 a.m. — 6:00 p.m. EST on business days

International Shipping

Orders outside the U.S. are shipped via DHL, and we offer free shipping which is expected to arrive between 3-7 business days, Note that we do not cover duties or taxes on international orders.

 

Exchanges

We offer free one-way shipping on all exchanges, on all domestic orders within 7 days of the original date of delivery. You will be responsible for covering the cost of shipping the returned item back to us.

Your original purchase price shall be applied to the purchase of your new item. Based on the nature of your return, there are two possibilities:

1. If the replacement item is more expensive the difference will be charged to your original payment method.

2. If the replacement item is less expensive, the difference will be credited to your original payment method. 

To start an exchange click here

*For International exchanges, please email us directly to studio@leret-leret.com

Refunds

 Refunds are accepted within 7 days of the original delivery date. You will be responsible for covering the cost of the return shipment. Please kindly note that the original shipping cost will be deducted from the refund amount.

Refunds or exchanges generally take 5-7 business days after receipt of the item. We do not accept refunds or exchanges if:

- More than 7 days have passed since you received the item.

- If the item has been damaged or altered in any way that would prevent us from selling the item as new.

- Damaged, defective or incorrect products.

If you receive a damaged, defective or incorrect product, please kindly notify us immediately. Once we assess the product and determine whether the garment is damaged, defective or incorrect, we reserve the right to send you a new garment or to refund you, and we will cover shipping costs.

To start a refund click here

*For International refunds, please email us directly to studio@leret-leret.com